Privacy Policy

Updated at: 2025-10-05.

1. Introduction

Welcome to Prostats.co.za ("we," "us," or "our"). We are a statistical consulting service committed to protecting the privacy and security of our clients' and visitors' information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services, in compliance with South Africa's Protection of Personal Information Act (POPIA).

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a) Personal Data

Personally identifiable information, such as your name, email address, telephone number, and any professional details you provide, that you voluntarily give to us when you use our contact forms to request a quote or make an inquiry. If you choose to share project-specific or sensitive data as part of a consultation, we treat it with the highest level of confidentiality.

b) Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This data will be used for analytical purposes.

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. These are used to enhance your experience and help us understand website traffic and usage patterns. Please see our Cookie Policy for further details.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and professional service. Specifically, we may use information collected about you to:

  • Respond to your inquiries, provide quotes, and deliver our statistical consulting services.
  • Communicate with you regarding your project or our services.
  • Monitor and analyze usage and trends to improve your experience with the site.
  • Maintain the security and integrity of our website.
  • Comply with legal and regulatory requirements under South African law.

4. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Service Providers: We may share your information with trusted third-party vendors who perform services for us or on our behalf, such as website hosting and analytics. These parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Under POPIA

As a data subject in South Africa, you have certain rights, including:

  • The right to be notified that your personal information is being collected.
  • The right to access your personal information.
  • The right to request the correction, destruction, or deletion of your personal information.
  • The right to object to the processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

info@prostats.co.za